As the Chief of Police,
I am extremely humbled to represent such a great group of sworn and non-sworn men and women. Over the past 9 years as Chief, I have witnessed our employees dedicating themselves to going above and beyond the minimum to provide the highest level of service that our community expects and deserves.
Our success is only possible with the support of you, our residents, businesses, and elected officials. The trust that our community has in our agency generates an enormous responsibility, and when used properly, results in a partnership that benefits everyone.
We recognize that when you need service from your police department, it is likely the most important moment of your day, if not the most important moment of your life. It makes me proud to receive the amount of positive feedback I do from those who have had encounters with our personnel. We hold ourselves to a high standard, and if we do not meet that mark, we take action to ensure we meet those expectations in the future. I am very pleased that despite the thousands of calls for service to which our officers typically respond, they still make time to interact with the public during non-directed time. This interaction helps to maintain the strong relationships necessary for a great community.
It is an honor to be of service to the community of Hopedale.
Mark A. Giovanella